Frequently Asked Questions

What are your Shoppe open hours?

Monday: 8.30am – 4pm
Tuesday: 8am – 4:30pm
Wednesday: 8.30am – 4pm
Thursday: 8.30am – 4pm
Friday: 8.30am – 4pm
Saturday: 8am – 4:30pm
Sunday: Closed

Where can you find the Shoppe?

In the heart of Melton Mowbray’s town centre.
10 Nottingham Street, Melton Mowbray, Leicestershire. LE13 1NW

What is the shelf life of your Melton Mowbray Pork Pies?

All of our products will have a BBE date label on them. We try to ensure that your pork pies reach you with maximum life on them of 6 days.

How to store your pies correctly and can they be frozen?

Storage: Keep the pork pie wrapped in its parchment paper and store in the fridge at 0°C - 8°C. An hour before eating your pork pie, take it out of the fridge, remove the paper thus allowing the flavours to develop.
Freezing: Keep the pork pie wrapped in its parchment paper, then wrap in tinfoil. Place the wrapped pie in a polythene freezer bag and place in the freezer. Will store for up to 3 months.
Defrosting: Remove the pork pie from the freezer. Remove the polythene bag but leave the pork pie wrapped in the tinfoil and parchment paper. Place the wrapped pork pie in your fridge to defrost for 24 hours. An hour before eating, take the pie out of the fridge, remove all wrapping thus allowing the flavours to develop.

What to expect with our deliveries

As most of our products require chilling, including our flagship Pork Pies, we want to make that our items are received in the best possible condition and same quality as if they were bought in the Shoppe. Our deliveries are sent on a Next Day service via DHL and packaged appropriately. The contents are in insulated padding called WoolCool, surrounded with ice blocks and packed in a thick cardboard box with shred to pad the contents.

Do you do wholesale/trade sales?

If you're not yet a customer and would like to enquire about becoming a stockist, please contact

Do we ship abroad?

Currently we are sorry to say to all our friends overseas, that for logistical reasons and keeping our products fresh is too complicated at this moment in time. It is something we are working on in the background and would love to change this one day in the future!

How much is your standard shipping?

Our standard shipping is next day delivery via courier DHL at £7.95. We have factored in the costs of our packaging solutions from our sustainable insulation from WoolCool, ice packs and thick grade cardboard boxes.

What do I do if I buy one of your products and I’m not satisfied with it?

In the event that your purchase a product from us and are not happy with it for any reason, please email us at, and please let us know:
1. What the product was
2. Where it was purchased and on which date
3. If you can send any photos of product would be really helpful
4. If you can send any photos of the wrapper this would also be really helpful